Directions

Remove our extension from Chrome:


1. In the Chrome browser, click the open menu button located in the upper right-hand corner or by typing
    "chrome://extensions" in the URL bar.



2. Once open select the "Settings" option



3. The page will be redirected to the "Settings" page. When the page has loaded, select "Extensions" located
    on the left side of the page.



4. You will be redirected to the "Extensions" page. Once the Extension page is opened, locate the extension
    you installed. (Below we are removing the My Email XP extension) You have the option to either uncheck the
    "Enabled" checkbox or click the trash can icon.



5. Unchecking the "Enabled" checkbox will not remove the extension, it will stop it until you re-enabled. Clicking
    the trash can icon will permanently remove the extension from the Chrome browser.

6. Restart your browser and our extension should be removed.

Remove our extension from Firefox:


1. In the Firefox browser, click the open menu button located in the upper right hand corner or by typing
    "about:addons" in the URL bar.



2. Once open, select the "Add-ons" option.



3. Once the "Add-ons" page has loaded, navigate to the "Extensions" tab.



4. When the "Extensions" page as loaded, select either the "Disable" or "Remove" button to remove the
    extension. (Below we are removing the My Email XP extension)



5. "Disable" will not remove the extension, it will stop it until you re-enabled. "Remove" will permanently remove
    the extension from the Firefox browser.

6. Restart your browser and our extension should be removed.

Remove our extension from Internet Explorer:


1. From the Start Menu, navigate to the "Control Panel".



2. Once the "Control Panel" has loaded, click "Uninstall a program" under the Programs section.



3. Locate the extension name, below we are removing the My Email XP extension, and select it so it becomes
    highlighted.



4. Once you have made your selection, click "Uninstall/Change" to remove the extension.



5. An uninstall dialog will appear. Choose from the list of search providers to reset your Home Page and Default
    Search.



6. Select the "Uninstall" button to uninstall the extension or the "Cancel" button to revert your changes and
    cancel the uninstall.



7. Click "OK" and restart your browser to complete the uninstall.



  1. Frequently Asked Questions
  2. How do I change my home page?

    Chrome
       • In the Chrome browser, click the Chrome menu icon located in the upper right-hand corner.
       • Navigate to "Settings" from the menu.
       • In the "Settings" page under "Appearance", check the "Show Home Button" box.
       • A "New Tab page" option should appear below.
       • Select "Change" to set your home page.


    Firefox
       • In the Firefox browser, click the Firefox menu icon located in the upper right-hand corner.
       • Select "Options" from the menu.
       • Select the "General" option.
       • Select from the "When Firefox starts" drop-down menu:
       • Firefox gives you the option to show your home page, show a blank page or show your windows and tabs from the
         last time.
       • To set your home page, set "When Firefox start" to "Show my home page" and enter the URL address you want to
         set the home page to in the "Home Page" section.


    Internet Explorer
       • In the Internet Explorer browser, click the Internet Explorer tools icon located in the upper right-hand corner.
       • Select "Internet Options" from the menu.
       • On the "General" tab, locate the "Home page" section.
       • Enter the URL address of the site you want the home page set.
       • Select "Apply" and then tap "OK" to save your changes.

  3. How do I change my default search?

    Chrome
       • In the Chrome browser, click the Chrome menu icon located in the upper right-hand corner.
       • Navigate to "Settings" from the menu.
       • Go to the "Search" section on the page.
       • Open the drop-down menu located in that section.
       • Select the search provider that you would like as your default from the menu.


    Firefox
       • In the Firefox browser, select the magnifying glass located in the "Search bar" on your toolbar.
       • A drop down menu will appear. Select the "Change Search Settings" from the list.
       • The "Search Preferences" window will load.
       • When the page has loaded, select a default search engine from the "Default Search Engine" drop down menu.
       • Close the page and your default search selection will be saved.


    Internet Explorer
       • In the Internet Explorer browser, select the menu icon located in the upper right-hand corner.
       • From the drop down list, select "Manage Add-ons". This will open the "Manage Add-ons" page in another window.
       • Select "Search Providers" from the menu in the left hand side of the page.
       • Select the search provider from the list of available search providers that you would like to set your default search.
       • After the selection, click the "Set as default" button.
       • If you cannot find your search provider of choice, you can find more by selecting "Find more search providers..." on
          the bottom left hand side of the page.
       • Close the page and your default search selection will be saved.